FAQ
Frequently asked questions
All your custom gifts and awards questions will be answered here. If you can’t find the answer to your question below, please email us at service@starlapelpin.com and we’ll be happy to help.
We are able to customize souvenir as per your request, Low MOQ. Please send us the design / size / color / quantity, we will get back to you with the quotation and the professional production suggestions for your reference. As we provide custom service only, the sample photo on the website just for reference, there’s no standard products in stock can be chose and ordered.
We take pride in translating your design ideas into reality with precision and finesse. Our dedicated team listens attentively to your requirements and offers the most professional production recommendations...
Read moreWe take pride in our seamless and efficient global shipping services, catering to buyers all over the world. With a strong network of shipping agents, including our professional partner in Hong Kong (FOB...
Read moreAt Star Lapel Pin, we believe in the importance of transparency and ensuring that our valued buyers have complete confidence in the quality of our custom items. To facilitate this, we are delighted to offer...
Read more● Font Information It is critical that you either convert all fonts (type) to outlines/curve whenever possible, or include the fonts with your file. If conversion is not made, your specific font...
Read moreWe understand that unforeseen circumstances may arise, leading to the need for order cancellations. However, please note that any cancellations or changes are subject to charges based on the costs incurred...
Read moreWe prioritize environmental responsibility and are dedicated to providing products that meet stringent international standards. Our materials have undergone rigorous testing and certification to ensure...
Read moreBoth Soft Enamel and Imitation Hard Enamel offer distinct characteristics that enhance the visual appeal and tactile experience of custom badges, medals, and coins.
Read moreWhen designing custom lapel pins or keychains, the choice between 2D and 3D metal designs plays a crucial role in determining the final appearance and feel of the product. Both styles offer distinct visual...
Read moreEpoxy coating is typically applied to metal items with soft enamel colors. This clear epoxy dome creates a smooth, transparent, and domed surface over the metal gift. The primary purpose of the epoxy coating...
Read moreSelecting the perfect lapel pin style can elevate your custom project and ensure it meets your specific needs. Here's a guide to the most popular lapel pin types, along with tailored recommendations to help...
Read moreAt our professional badge manufacturing facility, we take pride in offering a diverse range of lapel pin fittings to meet the unique needs of our clients. Understanding the various types of fittings is crucial...
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